Contact us

Whether you have a question about your account, need help with a transfer, or want to report abuse, here is how to reach Community Advice s.r.o.

General & support

Account, billing, registration, renewal and transfer questions.

support@communityadvice.cz

Privacy & data

Data access, correction or any GDPR request.

privacy@communityadvice.cz

Registered office

Community Advice s.r.o.
Jaurisova 4
Praha 4, 140 00
Czech Republic

Company officers

Jan Horák
CEO

horak@communityadvice.cz

ICANN-required abuse contact

Report domain abuse

As an ICANN-accredited registrar, we maintain a dedicated, published abuse point of contact and review every well-founded report promptly.

Abuse point of contact

abuse@communityadvice.cz

Use this address to report phishing, malware, spam, fraud, intellectual-property infringement, or other abuse involving a domain sponsored by Community Advice s.r.o.

Urgent matters involving an imminent threat to human life should also be reported to local law enforcement. Mark such reports "URGENT" in the subject line and we will prioritise them.

To help us act quickly, please include:

  • The domain name(s) involved
  • The specific URL(s) or evidence
  • A description of the abuse
  • Any relevant timestamps / logs

Not satisfied with our response?

If you believe we are not meeting our obligations as an ICANN-accredited registrar, you can escalate to ICANN's Contractual Compliance team.

File a complaint with ICANN →